Customer Sales Stories/Referrals 2016
WHY YACHT VIEW BROKERAGE?
Over the past 12 years my wife and I have bought three and sold two boats through John Kaiser. In each instance John has absolutely represented our best interest and has displayed a level of integrity and professionalism not often found in his industry.
In our latest quest, John helped us identify our “one day boat”, a 47’ Grand Banks Eastbay. After scouting the local area with no success, John found her in Maine. My schedule did not allow for me to travel to the boat, so John went on my behalf. In addition to negotiating an offer, he arranged for a marine surveyor, an engine surveyor, and met with her full time captain, all while communicating his findings with me. Bottom line was, John bought the boat without my wife nor I laying eyes on her. A week later, and after retaining her captain, our “dream boat”, the BON TEMPS, pulled into the mouth of the Severn.
Whether we’ll ever sell her remains to be seen. One thing is certain however, I will never sell or buy another boat without John representing our behalf.
Otis and Jeannine Dufrene, Crownsville, MD (29' Blackfin, 34' Mainship Rum Runner, 47' Eastbay Flybridge)
If you are a boat owner who is serious about selling your boat – then John Kaiser is the broker who can get it done for you. John sold my Carver 405 in a short period of time using a “holistic” approach.
John is an expert at configuring every aspect of the boats presentation. He assessed my boat for its strong points - made recommendations on addressing cosmetic issues that would generate increased interest – took a ton of photos to show every aspect of the boat – researched similar sales to determine a fair market value – and marketed it via several mediums. That was just the beginning.
He monitored web hits on a daily/weekly basis to measure interest – openly encouraged shoppers to make an offer by email or phone, no contract needed to get the ball rolling – showed the boat on a moment’s notice - and provided demo rides to those with serious interest.
Communication is everything with John. We touched based several times a week. To me – it felt like my boat was the only one that he was representing.
He replied to my emails and voicemail messages within minutes but most of the time he either answered the phone or called me after reading my email question to better explain the issue. This is no exaggeration – John lives and breathes selling boats…AND…he made the process very easy for both me and the buyer. John is extremely well informed about the boat market and knows all the aspects of what it takes to get a boat sold. John never stopped selling my boat.
If you want a knowledgeable, calm, balanced, focused broker who can get your boat sold – then John is your man with the plan.
OWNERS: Glen D and Marie K Baltimore, MD (1998 405 Carver) Listed 3/2012, Sold 8/2012
After my husband passed away last October, I knew I needed to sell our Grand Banks cruising trawler. I considered five brokers based on acquaintances’ suggestions. One stood out dramatically.
All brokers--except John--described all the steps I had to take and expenses I’d incur when I listed my boat with them, e.g. hiring a captain to bring it to their yard, pulling the boat, putting it on the hard (mandatory), covering routine cleanings, etc. Each step entailed not insignificant expense. Furthermore, prospective buyers would also incur significant expense to experience the boat on the water.
John, on the other hand, would captain the boat himself from my marina to his own docks, keep the boat on his docks during all reasonable weather, look after the boat daily, have a professional crew clean the boat regularly and even address minor items himself—all with no expenditure on my part! Plus the boat would be in the water so that John could conveniently take interested parties out for test spins without cost to them.
What a difference!
During my initial conversation with John, he was obviously eager to see the boat and take steps to list it right away. He immediately visited the boat and, with my permission, took numerous photographs before he was even granted the listing. (John’s a professional photographer, so the photos were of excellent quality.) By now, John’s exceptional proactivism, professionalism, knowledge, resourcefulness and customer service were clearly evident.
The decision was easy. The next afternoon I met John to sign a simple, straightforward listing contract. A comprehensive listing, including scores of photos, was up on the web that very night.
In less than week, John had identified a buyer. He then shepherded us through a gentle negotiation process, and we had a contract within a couple of days. We closed less than three weeks later, all parties involved utterly pleased with the transaction.
To top it off, John has a wonderfully pleasant personality that reassures and instills trust. He’s a joy to be around.
As yacht brokers go, John Kaiser is in a class by himself. What could have been an expensive, protracted selling process was instead an entirely quick and pleasant one. He shielded me from the typical headaches and expenses entailed in selling a yacht.
Bottom line: John Kaiser gets amazing results with a minimum of red tape and outlay to both seller and buyer. Do yourself a huge favor and talk with John about selling your boat. Compare his approach to the more typical selling process; the difference will be obvious. You will go with John and be really glad you did.
-Charlotte Featherstone, Annapolis, MD.
I recently sold my boat through John Kaiser and Yacht View Brokerage, LLC. She was a retro fitted 1970 Charley Morgan 38'. Because I was employed as a yacht broker in Annapolis, I was well aware that my boat would be competing for the time of any broker I listed it with. At the recommendation of another "high end" brokerage firm I called both John and another brokerage firm who understood the value of older upgraded yachts. John responded by looking at my boat that very day I and came back to me with a listing price that was fair based upon current market conditions. The other broker, while interested needed more time to come up with a price. I went ahead and gave John the listing and by the next business day my boat was listed on Yacht world and under contract the following day....this all occurred over a three day period.
John provided invaluable assistance in sorting out several minor mechanical problems with qualified tradesmen prior to the survey scheduled for the following week. John's timeliness, understanding of the market and all around efforts afforded a satisfied seller and an appreciative happy buyer.
David Blocker, Annapolis MD (1970 38' Morgan)Sold 8/2012
I first met John Kaiser in August of 2005. I came to look at a Cape Dory 30 motorsailer that John had listed. The boat was at his dock on the Severn River. At that time John was living in a FEMA trailer as Hurricane Isabel had flooded his dock home. After I purchased the boat I kept it at John’s dock for several weeks as I got the boat ready to move to my marina where my 32’ Pearson sailboat had resided. I then listed my Pearson 32' with Yacht View Brokerage and brought her to John’s dock and spent a couple of more weeks getting the Pearson ready for sale. So in the summer of 2005 I spent a considerable amount of time at John’s place on the Severn River. All thru this period I had an open invitation to participate in the various social activities that were a regular occurrence at John’s place. In less than 2 months John had successfully sold my Pearson!
In the fall of 2006 I fulfilled a longstanding ambition and took the Cape Dory motorsailer down the ICW heading for the Florida Keys, Due to a late season hurricane and pressures from family and job I terminated the trip at Dinner Key in Miami. At that time I had decided for various reasons that I wasn’t going to bring the boat back up the ICW and I needed to find a place in Florida to keep the boat while putting it up for sale. The first person I thought of for assistance was John Kaiser and John came thru finding dockage for me in Fort Lauderdale and shortly thereafter finding a buyer.
After being a non-boat owner for several years I decided this spring to get back on the water and with John as my broker located and eventually purchased a 28’ Cape Dory trawler. Throughout the negotiations John worked extensively with the seller’s broker in Maine, the hull surveyor, and an engine surveyor. When an issue with the engine came up John made arrangements for one of the top diesel mechanics in Annapolis to check the engine. John also put me in touch with his various contacts in the boating business in Annapolis so that I was able to complete the purchase in a very efficient manner.
The bottom line is I have purchased two boats and sold two boats thru John and during the process I have come to consider John as a friend rather than just a boat broker.
Falk Kantor (Purchased Cape Dory 28' Trawler 7/2012)
Things have been pretty hectic with us since the boat was sold (bath remodeling, Watermark vessel training, etc.) and we are remiss in thanking you for your help in selling our boat.
The use of your dock while getting the boat cleaned up and providing easy access for viewing, having the boat washed prior to the showings, and keeping us appraised of contact hits exceeded our expectations for the overall experience of getting our boat sold. We have bought and sold several boats over the years and this was - by far - our best "Brokerage" experience.
Thank you very much for your service!
Gerry & Linda Etzold
Listed 2/13-Sold 6-13
After a lifetime of dealing with salesmen/brokers and managers, John Kaiser was without a doubt "Saving the best for last!"
From the beginning of our association with John, it was the start of smooth sailing ahead. He'd seen our boat, on the hard, with a for-sale sign in the window, and he called. In our retirement we have learned to hang up on a lot of those "want your business" callers yet John had a sincerity about him that caught our attention. When the time came for us to get serious about selling out Nordic, we remembered John. But we'd lost his number. So strong was the impression he had made, that we began making inquires at our marina about who had used that young man from Annapolis and we reconnected. John had our boat sold in 3 1/2 months. His web site and the pictures he took of our Nordic made us almost want to keep her ourselves. Each dealing with John was smooth, direct, persistent and determined. We never doubted for one second the fact that we had the right broker for the sale of our precious baby!
John is dedicated, competent, persistent, honest and it was a pleasure to work with him. If 5 stars are the best - - John gets 10 in our book.
Jean & Ron
Listed 8/2013-Sold 10/2013
When we decided to list our 1989 36' Grand Banks Classic Trawler a good friend highly recommended that we consider John Kaiser as our yacht broker, as she had used him to sell her trawler with excellent results. We did and never regretted it for a moment! Right from the beginning he was very proactive and professional! He provided us with lots of information about similar boats that had sold and ones that were on the market, to help us decide on an asking price. The listing he did of our boat on his web site, Yachtview.com was very nicely done, including over 150 photos he had taken of "Sunrise". During the process he kept in close contact over the phone to keep us appraised of feedback from potential buyers. He also ran ads showing our boat in two boating magazines: Soundings and Chesapeake Bay Magazine.
We met John on July 23, 2013 and in just over two months our trawler was sold! We couldn't have asked for a more positive experience. Thank you John!
Former Secretary of the Chesapeake Bay Grand Banks Owners Assn.
If time, patience, understanding and knowledge are the elements through which quality is developed, John Kaiser has proved himself as one of the best boat brokers in the industry.
I met John almost 25 years ago when he introduced his unique approach selling boats with the introduction to Yacht View Brokerage, the name of the company he started in 1988. With the use of sometimes 100's of well choreographed photos, John believes that more is better when it comes to informing his Buying audience. Coupled with the photo technique is his nearly 24/7 phone access. The Value of this photo-teach, open phone method is proven by his success as a yacht broker.
Over the years, John has worked with me through the purchase and sale of seven boats, each one of which , I believe, tested the qualities to which I refer. The sale of my last two boats over the past several years and the events following is an excellent example.
The first of these two boats was a very unique, fiberglass lap-strake, canoe stern, motor sailor built in Finland. She was a diamond in the rough and I spent the next year, with John encouragement and advice, turning her into the diamond she was! When it came time to sell her, John drove the hard 12 hours from Annapolis to Boothbay, Maine, got on the boat and took hundreds of photos featuring every aspect of the boat....even underway! That effort and those pictures sold my boat very quickly. I then found a Lord Nelson Victory Tug in Thomaston, Maine which is even further down east from Boothbay, and when it came time for Sea Trials John was there only to find out it was not the right boat for me! Shortly thereafter, I found an Eagle 32' Trawler in Tennessee. I flew to Annapolis and drove the 10 hours with John (doing business on the phone much of that time) to ultimately buy this boat...a success for me and Yacht View Brokerage!
My wife and I had long planned for a trip on our new boat after her retirement in May of 2014, and we rented our house, moved on to our new boat and set off south in search of a place to settle. As we traveled we began to feel the the tight quarters of 32 feet, and by the time we reached Punta Gorda my wife began looking in YachtWorld.com for a boat that might provide more space and comfort. And she sure did find one... A Mariner Seville which is a beautiful 37 foot pilothouse trawler. Once again we immediately called our friend John who said if we were serious about this new boat (which we were). Once again, John Kaiser went way beyond what one would expect. He came to our boat in Punta Gorda, took almost 100 pictures, went to his hotel room that night and put our boat on YachtWorld. The NEXT DAY when we went to see the survey of the new boat, John presented us with a cash offer for our Eagle Trawler!!! Needless-to-say this extraordinary effort made our purchase and transition to a new boat a painless and wonderful event. Definitely a win, win for everybody, including John Kaiser and Yacht View Brokerage.
John's love of what he does is felt almost immediately when you meet him. He loves boats, he loves his job selling them and he shares that love with those with whom he shares his profession. I am fortunate to be one of those.
Eric and Bridgett Traphagen, Boothbay, ME.
Last Fall I had the joyful experience of buying the boat of my dreams from John Kaiser in Crownsville MD. I live in Brooklyn NY, but the trips to complete the purchase from John were well worth it. Any large purchase can be anxiety provoking, but John is so knowledgeable and helpful that even my wife was relaxed. John was able to arrange for an excellent marine surveyor to inspect the boat and was generous with his time as well as his advice. There were a couple of things on the boat that needed to be fixed or replaced and John took care of them quickly and without objection. After the boat was launched this spring John allowed me to dock it at his dock until we were ready to take it back to NY. He helped us get all of the systems up and running, since we were unfamiliar with the boat. My recommendation is if you are looking to buy a boat and can at all get yourself to Crownsville, buy the boat from John Kaiser.
Brooklyn, New York
Yacht View Brokerage, LLC
P.O. Box 4183|
Annapolis, MD 21403, United States
Fax (410) 923-0533