Customer Sales Stories/Referrals 2012
WHY YACHT VIEW BROKERAGE?
Over the past 12 years my wife and I have bought three and sold two boats through John Kaiser. In each instance John has absolutely represented our best interest and has displayed a level of integrity and professionalism not often found in his industry.
In our latest quest, John helped us identify our “one day boat”, a 47’ Grand Banks Eastbay. After scouting the local area with no success, John found her in Maine. My schedule did not allow for me to travel to the boat, so John went on my behalf. In addition to negotiating an offer, he arranged for a marine surveyor, an engine surveyor, and met with her full time captain, all while communicating his findings with me. Bottom line was, John bought the boat without my wife nor I laying eyes on her. A week later, and after retaining her captain, our “dream boat”, the BON TEMPS, pulled into the mouth of the Severn.
Whether we’ll ever sell her remains to be seen. One thing is certain however, I will never sell or buy another boat without John representing our behalf.
Otis and Jeannine Dufrene, Crownsville, MD (29' Blackfin, 34' Mainship Rum Runner, 47' Eastbay Flybridge)
If you are a boat owner who is serious about selling your boat – then John Kaiser is the broker who can get it done for you. John sold my Carver 405 in a short period of time using a “holistic” approach.
John is an expert at configuring every aspect of the boats presentation. He assessed my boat for its strong points - made recommendations on addressing cosmetic issues that would generate increased interest – took a ton of photos to show every aspect of the boat – researched similar sales to determine a fair market value – and marketed it via several mediums. That was just the beginning.
He monitored web hits on a daily/weekly basis to measure interest – openly encouraged shoppers to make an offer by email or phone, no contract needed to get the ball rolling – showed the boat on a moment’s notice - and provided demo rides to those with serious interest.
Communication is everything with John. We touched based several times a week. To me – it felt like my boat was the only one that he was representing.
He replied to my emails and voicemail messages within minutes but most of the time he either answered the phone or called me after reading my email question to better explain the issue. This is no exaggeration – John lives and breathes selling boats…AND…he made the process very easy for both me and the buyer. John is extremely well informed about the boat market and knows all the aspects of what it takes to get a boat sold. John never stopped selling my boat.
If you want a knowledgeable, calm, balanced, focused broker who can get your boat sold – then John is your man with the plan.
OWNERS: Glen D and Marie K Baltimore, MD (1998 405 Carver) Listed 3/2012, Sold 8/2012
After my husband passed away last October, I knew I needed to sell our Grand Banks cruising trawler. I considered five brokers based on acquaintances’ suggestions. One stood out dramatically.
All brokers--except John--described all the steps I had to take and expenses I’d incur when I listed my boat with them, e.g. hiring a captain to bring it to their yard, pulling the boat, putting it on the hard (mandatory), covering routine cleanings, etc. Each step entailed not insignificant expense. Furthermore, prospective buyers would also incur significant expense to experience the boat on the water.
John, on the other hand, would captain the boat himself from my marina to his own docks, keep the boat on his docks during all reasonable weather, look after the boat daily, have a professional crew clean the boat regularly and even address minor items himself—all with no expenditure on my part! Plus the boat would be in the water so that John could conveniently take interested parties out for test spins without cost to them.
What a difference!
During my initial conversation with John, he was obviously eager to see the boat and take steps to list it right away. He immediately visited the boat and, with my permission, took numerous photographs before he was even granted the listing. (John’s a professional photographer, so the photos were of excellent quality.) By now, John’s exceptional proactivism, professionalism, knowledge, resourcefulness and customer service were clearly evident.
The decision was easy. The next afternoon I met John to sign a simple, straightforward listing contract. A comprehensive listing, including scores of photos, was up on the web that very night.
In less than week, John had identified a buyer. He then shepherded us through a gentle negotiation process, and we had a contract within a couple of days. We closed less than three weeks later, all parties involved utterly pleased with the transaction.
To top it off, John has a wonderfully pleasant personality that reassures and instills trust. He’s a joy to be around.
As yacht brokers go, John Kaiser is in a class by himself. What could have been an expensive, protracted selling process was instead an entirely quick and pleasant one. He shielded me from the typical headaches and expenses entailed in selling a yacht.
Bottom line: John Kaiser gets amazing results with a minimum of red tape and outlay to both seller and buyer. Do yourself a huge favor and talk with John about selling your boat. Compare his approach to the more typical selling process; the difference will be obvious. You will go with John and be really glad you did.
-Charlotte Featherstone, Annapolis, MD.
If time, patience, understanding and knowledge are the elements through which quality is developed, John Kaiser has proved himself as one of the best boat brokers in the industry.
I met John almost 25 years ago when he introduced his unique approach selling boats with the introduction to Yacht View Brokerage, the name of the company he started in 1988. With the use of sometimes 100's of well choreographed photos, John believes that more is better when it comes to informing his Buying audience. Coupled with the photo technique is his nearly 24/7 phone access. The Value of this photo-teach, open phone method is proven by his success as a yacht broker.
Over the years, John has worked with me through the purchase and sale of seven boats, each one of which , I believe, tested the qualities to which I refer. The sale of my last boat and the events following is an excellent example.
My last boat was a very unique, fiberglass lap-strake, canoe stern, motor sailor built in Finland. She was a diamond in the rough and I spent the next year, with John encouragement and advice, turning her into the diamond she was! When it came time to sell her, John drove the hard 12 hours from Annapolis to Boothbay, Maine, got on the boat and took hundreds of photos featuring every aspect of the boat....even underway! That effort and those pictures sold my boat very quickly. I then found a Lord Nelson Victory Tug in Thomaston, Maine which is even further down east from Boothbay, and when it came time for Sea Trials John was there only to find out it was not the right boat for me! Shortly thereafter, I found an Eagle 32' Trawler in Tennessee. I flew to Annapolis and drove the 10 hours with John (doing business on the phone much of that time) to ultimately buy this boat...a success for me and Yacht View Brokerage!
John's love of what he does is felt almost immediately when you meet him. He loves boats, he loves his job selling them and he shares that love with those with whom he shares his profession. I am fortunate to be one of those.
Eric and Bridgett Traphagen, Boothbay, ME.
I recently sold my boat through John Kaiser and Yacht View Brokerage, LLC. She was a retro fitted 1970 Charley Morgan 38'. Because I was employed as a yacht broker in Annapolis, I was well aware that my boat would be competing for the time of any broker I listed it with. At the recommendation of another "high end" brokerage firm I called both John and another brokerage firm who understood the value of older upgraded yachts. John responded by looking at my boat that very day I and came back to me with a listing price that was fair based upon current market conditions. The other broker, while interested needed more time to come up with a price. I went ahead and gave John the listing and by the next business day my boat was listed on Yacht world and under contract the following day....this all occurred over a three day period.
John provided invaluable assistance in sorting out several minor mechanical problems with qualified tradesmen prior to the survey scheduled for the following week. John's timeliness, understanding of the market and all around efforts afforded a satisfied seller and an appreciative happy buyer.
David Blocker, Annapolis MD (1970 38' Morgan)Sold 8/2012
I first met John Kaiser in August of 2005. I came to look at a Cape Dory 30 motorsailer that John had listed. The boat was at his dock on the Severn River. At that time John was living in a FEMA trailer as Hurricane Isabel had flooded his dock home. After I purchased the boat I kept it at John’s dock for several weeks as I got the boat ready to move to my marina where my 32’ Pearson sailboat had resided. I then listed my Pearson 32' with Yacht View Brokerage and brought her to John’s dock and spent a couple of more weeks getting the Pearson ready for sale. So in the summer of 2005 I spent a considerable amount of time at John’s place on the Severn River. All thru this period I had an open invitation to participate in the various social activities that were a regular occurrence at John’s place. In less than 2 months John had successfully sold my Pearson!
In the fall of 2006 I fulfilled a longstanding ambition and took the Cape Dory motorsailer down the ICW heading for the Florida Keys, Due to a late season hurricane and pressures from family and job I terminated the trip at Dinner Key in Miami. At that time I had decided for various reasons that I wasn’t going to bring the boat back up the ICW and I needed to find a place in Florida to keep the boat while putting it up for sale. The first person I thought of for assistance was John Kaiser and John came thru finding dockage for me in Fort Lauderdale and shortly thereafter finding a buyer.
After being a non-boat owner for several years I decided this spring to get back on the water and with John as my broker located and eventually purchased a 28’ Cape Dory trawler. Throughout the negotiations John worked extensively with the seller’s broker in Maine, the hull surveyor, and an engine surveyor. When an issue with the engine came up John made arrangements for one of the top diesel mechanics in Annapolis to check the engine. John also put me in touch with his various contacts in the boating business in Annapolis so that I was able to complete the purchase in a very efficient manner.
The bottom line is I have purchased two boats and sold two boats thru John and during the process I have come to consider John as a friend rather than just a boat broker.
Falk Kantor (Purchased Cape Dory 28' Trawler 7/2012)
Yacht View Brokerage, LLC
P.O. Box 4183|
Annapolis, MD 21403, United States
Fax (410) 923-0533
443-223-7864 cellular anytime