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Satisfied Customers
July 18,2009
Mr. Brian Winter
G.Winter's Sailing Center
Dear Brian:
I am writing this letter regarding my recent purchase and delivery of a Catalina 309.
The entire experience with you and everyone at G.Winter's has been fantastic. You are all extremely warm and friendly making one feel "part of the family". Each and every promise you made was kept and the quality of your work is outstanding! The delivery process was fun and extremely thorough.
It is a rare experience wherein a person truly feels that they are cared about "after the sale is made".
I enthusiastically recommend you and everyone at G.Winter's to friends, colleagues and patients.
Please do not hesitate to use me as a reference for any potential customers or advertising in the future.
With warm regards to you, your family and everyone at G.Winter's.
Rich Fried
May 22, 2009
Dr. Mr. Winter
Please allow me the opportunity to thank G.Winter's Sailing Center for all your assistance in conducting a New Jersey State Police Safe Boating class for 19 students conducted on May 16, 2009. The US Coast Guard Auxiliary Flotilla 13-07 applauds G.Winter's Sailing Center's commitment to Safe Boating. You were kind enough to provide a location, equipment and refreshments for this class. Your staff was of great help in organizing the class. Through your kind help and assistance, we have 19 boaters who are safer today than they were before Saturday's class.
We would especially like to thank Tish who was our contact person. She kept in contact with us and was a focal point to bringing all the parts of the class together. We would also like to thank Nancy who continued to support us during the class.
Our Flotilla is looking forward to a continued relationship with G.Winter's Sailing Center. We would like very much to continue providing educational services as needed. Currently, we are teaching classes in Safe Boating, Sailing and Navigation. Please contact Bob Kanzler at 215-656-7262 for more information or to schedule classes.
On behalf of our Flotilla, again thank you for your assistance.
Rich Walley
Commander USCG Aux Flotilla 13-07
5-13-09
Bruce,
Remember that you said new sails come in a small box ?
Well, it turns out that NP sent me a new sail! That was a nice shock.
The batten pockets are finished off in a much better way. It does result in more cloth, but it still rolls in with just a bit of hesitation at the battens and that might be eliminated after some use.
Thanks for the help on this!
Jon (reporting from Silicon Valley)
5-13-09
Bruce,
Just got to Bermuda and the package had just arrived at the marina. Getting this part at this stage of our trip could have been an absolute nightmare but we are fortunate to have you, always ready with a solution.
Thanks again for making this so easy for us!
-franc
S/V Can Drac
5-2009
Hi Bruce
I just wanted to tell you that the boat was launched yesterday. The painting of the water line stripe was completed last Monday and I was very pleased with the results.
I wanted to wait to make sure that the stripe held up to the stress from the lifting slings before I contacted you.
I appreciate your efforts to resolve this warranty matter.
I have "painting in progress "pictures if you need them for Beneteau.
Thanks for you attention to my issues. I am very pleased with the 323 and I can not say enough good things about the service I have received from the Winter sailing group.
Thanks
Chuck & Kathy McGowan
October 16,2008
Hi Bruce
Thanks so much for your attention to this matter and every concern that I have brought to you.
I must say it has been a pleasure to deal with you, and that this kind of excellent service deserves recognition!! I can not say enough good things about my experience at Winter's Sailing center.
Kathy & I were at the Annapolis boat show this weekend and I don't believe the 323 will be the last boat that we purchase from you!!
Thanks
Chuck & Kathy McGowan
August 29,2008
Don,
I just wanted to let you know the work that was done on my boat is extremely clean and I am impressed by it. Although I haven’t had a chance to weight it yet, visually both inside and out there is virtually no sign of damage. Once payment was squared away, the work was done quickly and I was able to get back onto the water in a reasonable amount of time. I would like to ask for Walt Naisbys e-mail or contact information so that I can thank him as well.
I will certainly hold onto your information for future needs.
-Bart
Proud New Owners!
2008 CSI Comments:
***I've been doing business with them for 23 years. I'm treated very well. This is my 3rd boat from them. ~David & Marjorie Garfield
***This is by far the best delivery of all the other boats I have purchased from them. They are getting better. In fact, the young man who delivered the boat called me on the weekend while he was away at a wedding! ~Donna & Frank Brearley
***Back in 2002 I was looking around for a Beneteau in the area and Brian had called me on the phone. When I hung up I told my wife that was who I was going to buy my Beneteau from. I liked his approach. I bought one back then and I just upgraded to a 2008! I would definitely recommend them. I like the yard and Brian is the main reason I go back to Winter's. ~Denis Commette
***Don was great and very helpful through the whole process. ~David Dugan
***I give both Brian and Don 6 Stars! I give the dealer an A+ on the preparation of the boat. ~Ralph & Denise Marchese
***Oh yes, they were all extremely kind and nice, Brian and the rest of the staff. It was a horrible wet day that I went to pick it up and they all could not have been kinder. They are just a good bunch all around. ~Philip Hamblett
***Good, everyone was real nice. ~David & Lynne Hutchinson
***We are happy with how Winter's has handled everything. ~Nicholas Nuzzie
***Don was excellent. He did a fine job and answered all my questions. ~Paul DiPietro
***They are very nice. I like them. I think it's a well run operation. I like it. ~Charles Beckwold
***I'm treated fine by everybody I come in contact with. ~Bob & Barbara Redlow
Notes
May 17th, 2008
Brian,
Because of the recent weather, it took a while but we are now settled in our slip in Bay Head. I just wanted to let you
know how happy we are with Winters Sailing Center and the new 46. The substantial electronic and other installations
done by Bob were first class in every respect and all operated to expectations throughout the trip. The 46 sailed
magnificently in heavy weather, very stable and balanced. The addition of Jason to the team was a great move and we
found him to be extremely competent and conscientious with the result that the launch and checkout was completed well
before May 1 as well as the short hit list. You have a great team and product and Carol and I thank you all your help and attention.
Denis Commette
2008 Beneteau 46
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April 24th, 2008
Hi Tish,
I like the first picture also, its a better picture of the boat. We had a safe but long trip home. The boats new
home will be on Lake Sunapee in NH.
I was very pleased will my dealings with Don. He is a very honest person and a good representative for your
company. He followed up on all my questions and requests and made the long distance deal work.
It was a pleasant experience doing business with Winter,s Sailing Center and I will tell my Pfizer friends in the
area about it...... Please forward this to Don's boss.
Thanks,
Ron Heagney
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April 15, 2008
Hi Don,
I just wanted to thank you again for making the purchase of my first Sailboat a pleasure. Also Thanks for Having Mike deliver the boat with me to Maryland. He did a Excellent job with everything and was there for me with any Questions I had along the way.
Thanks Again,
Paul Di Pietro
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March 10th, 2008
Hi Bruce,
Just wanted to let you know that the couplings arrived and they
are perfect. Please pass my thanks on to Marshall who made it possible.
In fact pass this on to all involved in your Company. You must
have a good leader with devoted,caring employees.
It was such a pleasure dealing with you, like the old days
when customers were important and there was a feeling of
personal involvement and caring.
Your Company scored 100% on all counts and I needed to let you
know that and say a big THANKS.
Kind regards,
Mary Barnard
Managing Director
Barefoot Yacht Charters
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They were very helpful and friendly to us throughout the whole experience.We love the boat. Tom did a good job with delivery.
Sheldon & Gay
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It was the best experience I've had buying a boat, and I've bought 10sailboats. This experience was the best. I'm very pleased.
George Tay
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July 20, 2007
Bruce,
Just wanted to thank you for getting that job in before we leave on Sunday. We drove down after work
yesterday to unload all our food and stuff and noticed the radio and the lights were repaired.
I'm enclosing a copy of a letter that I faxed to Beneteau a few months ago as I'm not sure if they share
everything with the dealer.
Talk to you soon,
Bob Kais
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April 12, 2007
Beneteau USA
Now that we have enjoyed our first season with our Beneteau 423 (commissioned May of 2006)
we just wanted to send you a short note letting you know how pleased we are with the level of
service we have received from Winters Sailing Center in Riverside, NJ. During our first year of
ownership we experience failures with water heater, forward shower, windlass and a leaking port;
all on separate occasions and every time we called their service department the unit was replaced,
repaired or a part shipped always within two weeks of our contacting them. Although we had
commented to in the survey you sent us that we were disappointed in the length of time it took them
to commission the boat; ever since we've left their docks their service dept. has been just great and
should be commended.
Robert and Sharon Kais
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June 26th, 2007
Don,
Larry and I wanted to take a moment to thank you for all that you have done for us. We can
honestly say that this boat purchase has gone far smoother than we could imagine it would –
largely due to you! You and the entire staff at Winter’s have spoiled us and now we must face
back home in Sea Bright! We have appreciated your responsiveness when we needed something
– and it seemed like we always needed something. We are excited to enjoy the rest of the season
with “His Mink”. We would certainly recommend you to our friends we meet while sailing.
Thanks and take care!
Sincerely,
Larry and Suzanne Hilaire
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July 11th, 2006
Hi Brian,
First of all, thank you so much for your wonderful sales service with our choice on our second
sailboat. Keep up the good work!
Our boat is awesome and we are sure to be sailing a lot this
summer and many more.
Also, we would like to thank jerry for an awesome job as our "Captain" on our 3 day voyage back
to Raritan Yacht Club. We learned a lot from him when it comes to maintaining our boat. He did an
excellent job!
Sincerely,
Mike, Maria, Tim, Zack and "Jack"
"RUNNING FREE 11"
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May 22nd, 2006
Dear Don and Brian,
On Saturday we spent our first night on Whisper. When we bought our Beneteau 331 at your
dealership in 2003,
we were more than happy with our choice of G. Winter Sailing. Now with our
new Beneteau 373 in 2006, we confirmed our first impressions.
Your patience and willingness to accommodate all our crazy wishes is appreciated. Your effort to
get us the best deal and making the closing and commissioning as painless as possible has proven
that you really do have our best wishes in mind.
We saw the photo of Shakeh and I on board on your web site. The boat looks great and all three
of us are looking forward to the 2006 cruising season.
Please extend our thanks to everyone at G Winter, we will see you again before the boat is
delivered to our home port and will stay in touch.
Stay well and thanks,
Jerry, Shakeh and Kylie Sapienza
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January 3, 2006
Dear Glenn & Brian
I'd like to take this opportunity to thank you and your sales staff, specifically Don and Gary for the great experience in buying our 36mkII. This was our second purchase in three years and Marilyn and I are extremely happy with our decision to let your work for us again in finding just the right boat for us.
Being in a service business myself I know the importance of satisfied customers.They tend to come back again and again when kept happy. It's obvious that your company has not lost sight of its mission. You remembered that you are primarily in the "people business" and you also just happen to sell boats. What a marvelous combination.
Based on this, I have recommended customers to you and will keep doing so in the future. Thank you again and keep smiling.
Sincerely
Gene & Marilyn Regan
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February 15, 2005
Dear Bruce and the Crew:
Thank-U-Gram. A message of appreciation to you. A grateful acknowledgment to you.
THANK YOU...for the "lights-on" project, if you will.
Sincerely,
Paul
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February 2, 2005
Great job on the repair and fast.
Thank you very much!
Glenn & Carol Albright
2004 Catalina 350
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January 29, 2005
BRIAN,
JUST WANTED TO SAY THANKS. YOU AND YOUR STAFF MADE THE PURCHASE OF OUR NEW BENETEAU 323 A PLEASURE.
THANKS AGAIN.
JOHN MC.
2005 Beneteau 323
'New Boat Not Named Yet'
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January 26, 2005
On behalf of Linda and me, I want to thank you, Glen, Brian, Nancy and all
of the staff at G. Winter Sailing Center for organizing and implementing the
"OUTSTANDING" Winter Rendezvous for Sailors which you held on January 15th,
2005. It was REALLY, REALLY, REALLY GREAT!!! All of the seminars were
extremely beneficial. I learned lots about gelcoat repair / maintenance,
picked up some tips on engine self maintenance and learned about the new
Raymarine gadgets that we all simply "gotta" have!!
Also, the raffles and vendor tables were well organized and properly
staffed. Then, on top of it all, you had a wonderful buffet for us with live
music as well!! You all thought of everything. The customer driven focus of
G. Winter Sailing Center is, I believe, at the heart of your organization's
great success. I'm happy to be part of the G. Winter Sailing Center Family
and we look forward to a continued, long term, relationship. Please pass on
my deepest thanks and warmest regards to Glen, Brian, Nancy, Don, Bruce,
Tish, Jason, Joe and everyone there.
You gave us all a good 'sailing fix' just when we needed it - in the middle
of winter. Thanks again, Kristin!!
Regards,
Frank
2002 Catalina 400
"Silver Eagle"
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January 25, 2005
RE: Delran High School Ice Hockey Club
On behalf of the students and parents of the Delran High School Ice Hockey Club, I want to thank you for the contributions, the Club was able to reduce the financial burden to the students and parents. This reduction directly made the difference for families to allow their son to participate. This is extremely important today given the many social challenges that our youth face. Team sports are very positive activities that help our youth make good life choices.
Again, thank you for this much needed support.
Very truly yours,
Joe Griffith
President
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January 17, 2005
THANKS BRIAN + ALL,
JUST WANTED TO SAY THANKS.HAD A GREAT TIME AND LEARNED ALLOT. KIDS CAN NOT WAIT TO SEE OUR NEW BENETEAU 323.
SEE YOU AT THE SHOW.
JOHN MC.
2005 Beneteau 323
'New Boat Not In Yet'
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January 17, 2005
Just want to thank you for a great time on Saturday. The Winter Rendezvous for Sailors was just what we needed during this dull winter months of no boat to sail. We had a wonderful time and enjoyed the time talking to some of our old boating friends and meeting a few new ones.
We attended all the Seminars for the day adn came away with new knowledge from each one.
Also, the Cocktail Party and appetizers could not had been nicer. Afterwards, we shared dinner with John and Honey Funston which was a great ending to the day.
Please share our thank you and appreciation to your staff for a job well done.
Sincerely,
George & Maryann Abbott
2004 Beneteau 393
"Ms. Maryanne"
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January 17, 2005
Dear Brian:
I want to thank you for the wonderful time I had at your party on Saturday. It was joyous, informative and entertaining. I even received a door prize which I will cherish. The caterer was great, too.
Thanks again for the party and my lovely "Rosie."
Sincerely your,
Frederick Wishner
1986 Catalina 34
"Rosie"
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January 17, 2005
To: Glenn, Brian and the staff of Winter Sailing Center.
Linda and I really enjoyed this years Winter Rendezvous. It was a terrific event.
It's great to get out in mid winter and think about boating. Winning the plotter/GPS was icing on the cake.
Herb & Linda DuBois
1998 Beneteau 321
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G. Winter's Sailing Center, Inc.
8 Reserve Avenue
Riverside, NJ 08075, USA
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Toll-free 866-452-9775 Tel (856) 461-3555 Fax (856) 461-9415 Email Us
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