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Customer Comments

South Mountain Yachts image I met Lou through a doc mate at Sunset Marina and never looked back.
I lost my husband in 2010 and there was no one with knowledge re: mechanical issues.
Lou stepped up big!
He never hesitated to get his hands dirty with anything I needed.
I have owned many business's in my life and have never done business with a Contractor,Broker,Banker etc. who was as willing and able to help as Lou.
He was kind and empathetic when I needed it and strong and honest with me when that was appropriate.
I would recommend Lou to anyone looking to buy or sell a boat of any size.
Be assured you will feel like you are his only client.
Thank You Lou for everything.......
Suezett Schxxx 1/28/2013

South Mountain Yachts image Hello Lou, 11/29/12

Just a note to say thank you for everything. You are a pleasure to work with – on top of everything; you do what you say you’re going to do, aggressive in sales and advertising, professional and honest. I’d recommend you to anyone for buying or selling!
I’m glad my boat went to Steve, he seems like a great guy and he will appreciate her like I did. You have no idea how much I’ll miss her…..immensely….but as they say, life must go on.


Take good care and thanks again.


Marlena Selxx

South Mountain Yachts image 4/08/12
Hi Lou
It was a pleasure to work with you on the sale of our Chaparral Signature 30 cruiser. We appreciated your attention to giving our boat good exposure to the market. We were also pleased that you spent so much time on the docks keeping an eye on the boat. The selling process went almost exactly as you predicted and we were very happy with result.

Thanks again for delivering on your commitments.

James


South Mountain Yachts image 5/01/12
Lou;
I just spoke to them and they confirmed the pay off. Thank you for your support and professionalism during this transaction. I will recommend you to my friends if they need to sell or buy a boat in the future.

I will mail the key today.

Best regards;

Jerome

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September 16, 2011
Dear Lou: Jeanne and I would be remiss if we did not formally thank you for selling our Monterey 322 Express Cruiser boat. You were the consummate "pro" and you did exactly what you said you would do and when you would do it! You displayed impressive knowledge of used boats and the resale market. You were a pleasure to work with and you worked diligently to sell our boat in less than one-third the time and at a better price than we anticipated. Your experience, integrity and knowledge of the nautical "tricks of the trade," were impressive, indeed! We found you to be completely trustworthy and were pleased to have you represent us so thoroughly. We commend your effort, appreciate your service and will of course always call you first for all of our boat purchases and sales. We would certainly be pleased to highly recommend you to anybody purchasing or selling a boat. In fact, we have already referred you to our friend and neighbor. Thank you and continued success...
James Wxxxx, J.D.
Jeanne Wxxxx, R. N.

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October 5, 2011
My experience with you has been a very positive one, (even the radio you sold me) so if you need to have some one call me about my dealings with you and how you stood behind everything you said. I didn't find one thing that you advised me on not to be accurate..... so direct them to me about my dealings with you that might help you.Send them my way and will support you in anyway I can.
Mike J....

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This client purchased this vessel, unseen,using photographs & videos, lots of e-mails inspection reports. For me it was very satisfying as the client found the vessel "as described".

03/03/2011
Hi Lou,
Just a short note to say Thank you for all your support and help with the purchase of our new boat. We finially have got it in the water, last weekend, at the Gippsland Lakes here in Victoria. Besides a couple of little things, we are very happy with our purchase.
Once again Thank you!!
Yours Sincerely,
Dxxxx Nxxxxx
Australia

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August 07, 2010
Sheldon and Shirlee 714-7XX-6XXX
Hi Lou, Shirlee and I would like to thank you for excellent and professional job you did in selling our boat. The beautiful photography both still and video, the well designed listing and attention to detail in the selling process was very appreciated.

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5/27/2010
Hey Lou,
I just wanted to say thanks for all your help with selling our boat. Your recommendation to shoot the video worked out great and was fun to shoot. I appreciate all the extra time you took keeping us informed and explaining the process along he way. Take care and we’ll definitely give you a call when we’re ready to get back on the water!

Tom R.

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3/9/2010
Lou,
Thanks for the appraisal & thank you so much for all you
have done with selling our boat. Its a tremendous help in
these slim financial times.
Kim

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February 01, 2010
Hello Lou
Just a note here to thank you for all the work you did in getting the deal together on my recent boat purchase. You made the process work so smooth. Your outright candour and honesty throughout our dealings was appreciated and remarkable. I would highly recommend you to anyone qualified and serious about buying a boat. Thanks for a job well done.
Regards
Bruce D... Kelowna BC Canada

January 29,2010

"Thanks Lou for all your assistance!
You have made this boat selling process so easy and seamless!!
Can’t believe you sold our boat so quickly and for a good price, particularly in this economy!
We really appreciate your help!
Thanks, also, for going the extra step and buffing those scratches off the boat!
"It was a pleasure doing business with you and we look forward to working with you in the purchase of our next boat! Thanks, again,"
Carol

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Dec 7, 2009

"Lou, videos look great! ... " C.R. Boat owner


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santa maria, CA. US
6/3/2009
Subject: thanks for your help
----------------------
Lou, just wanted to say thank you for making our boat buying experience
enjoyable. As you know, my wife and I were very discouraged by our
experiences with several other brokers. A friend of ours suggested that we
get in touch with Lou. He said " Lou can find you exactly the boat you're
looking for, at the right price". You worked hard and in a very few days you
found what we had been looking for (42' PT ), at a price we could afford.
Then, you worked hard negotiating with the seller, making the process a no
brainer for us. It was a pleasure doing business with a knowledgeable
professional.
Thanks again for everything. We will recommend you to anyone
that is considering buying a boat of any size.

Sincerely:
Steve and Jean





"I appreciate your honesty through this process, it's been good to deal with.
That being said, do you have anything else for sale that we might be interested in ?

Thank you,"
Jim
7/30/2009

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Ron.T. 5/21/2009 Seller
"Just wanted to drop a note in praise of the great job Lou did in selling our boat. During these difficult economic times he marketed the boat professionally and most successfully. What sets him apart is the excellent camera work he displayed. I am always perusing Yacht World and the pictures he dislayed were superior to any I've ever seen. Perhaps more importantly he always made my wife and I feel comfortable and confident in the way he represented us and our boat.

"Thanks Lou you have done a very professional job." From L...F... Buyer 5/22/2009




From Mike T…. (30 FT REAGLE Seller)"Thank God the boat sold when it did, thanks again to your dilligent efforts, or I'd really be in trouble. “


"Thank you for the 2009 calendar.... another one of your great shots!" M.B


"You are the best !! Thank you very much, Best regards," B...D...

" Lou: If we ever get back to being boat owners we will think of you first for sure..."G.M (28 Monterey Seller)

"Lou, I am extremely impressed with your work! The photos you took were excellent! Thank you very much!" Mark 10/25/2007


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April 11, 2007
Lou Mencuccini
I wanted to thank you formally for the great job that you did in selling my 34 ft Mainship Pilot. As you know, the boat languished on the market for 6 months with another broker and we never saw a potential customer.
When I signed with you, the traffic started right away and we had an offer within a couple of weeks. Although, that offer did not pan out, you persevered, and continued to bring people to see the boat. In less the two months another buyer was found and the deal consummated.
Your willingness to keep working hard at networking with others brokers to keep the flow of potential buyers was a big plus. Your efforts to assist in keeping the boat looking sharp when customers were coming, was much appreciated.
In sales, sometimes it’s the little things that can win a customers appreciation, Lou, your several little things all added up to finding the right customer and pushing the deal through when it counted.
So, thanks again and do not hesitate to use this letter as a testimonial of your service. I would be happy to personally recommend your services to anyone.
Sincerely,
Jxxx Wxxx XXX- xxx-xxxx

February 8, 2007

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Lou Mencuccini
South Mountain Yachts
Re: Sale of my 2601 Sea Swirl
Dear Lou:
I would like to thank you for your assistances in selling my boat. Your professionalism was much more than I had expected. I appreciate the effort you personally put into getting the boat ready for the sea trial and doing the sea trial when I was unable to help. It is gratifying to know that there are people like you who will step up and do what ever is needed to get the sale completed. If you ever need a recommendation please send them my way.
Thanks again,
Rxx Pxxxxm 714 ***- ####

Subj: RE: Thank you for sale of Bayliner
Date: 2/6/2006 8:49:03 A.M. Pacific Standard Time
From: dter****e@hotmail.com
To: Lou@SouthMountainYachts.com
Good Morning Lou; I wanted to thank you for the quick sale of my boat. Although my boat was not a large vessel, you managed the sale as though it were. You provided great assistance in the sale, mechanically gettting my boat ready and all the paperwork. The sale of a car or boat can be a noose” around your neck but you made the entire process simple (no noose).
would recommend your services to anyone interested in selling a boat.
Have a great day,
Thanks again,
Don

Page 1. of I.
Subj: Re: Check
Date: 10/25/2005 6:37:03 P.M. Pacific Standard lime
From: mc***no@socaLrrcom
To: Lou@SouthMountainYachts.com
Lou, check was in mailbox when I got home today, and I just signed paperwork and will put it in tomorrows mail.
Thanks again for everything you did, your service was above and beyond.
If I’m ever in market again or know of someone looking, you would be my first call.
Regards, Mark


Monday, July 31, 2006 America Online: Lou@SouthMountainYachts.com

Lou: "I looked further at the listing. Nice photos you took. Thanks for taking the time to be so thorough on this... Thanks,
P B Auto TTTT & AutoTTTT.com Voice: (949) 6XX-XXX Fax: (866) ZZZ-4ZZZ Hours: 8:30AM -- 6PM (Pacific



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Page 1 of 1
Subj: Recommendation
Date: 7/24/2006 2:55:10 PM Pacific Daylight Time
From: n***ck@lee****.com
To: lou@southmountainyachts.com
Jodi and I just wanted to drop a note to indicate how
impressed we were at the level of service offered
during our recent yacht purchase. We not only found you
to be knowledgeable about the product but helpful
in your understanding of the industry at large. Your
professionalism and organization were world class. Thanks again and we’ll see on the water!!!!
Nick and Jodi W**k
Sincerely,
Nick W***k
Vice President
L*** & Associates
******* *** Ave.
Riverside, CA 92507
(951) 276-**** Direct Line
n***ck@lee******.com

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Jul/26/2008 2:35 PM PDT
Dear lou, I was a pleasure to be working with you,You are a "super excellent",Five diamond , photographer,I have to tell you that the quality of your work is above and beyong expectations !! You are a real Pro,and I will definetely recommend your company to my friends and collegues,again excellent work !! Best regards, Bernard


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34 Silverton Purchaser,8/25/08.

Lou:
Thanks for all your help from the beginning to the end. It was greatly appreaciated.

 
 

South Mountain Yachts

Monarch Beach, CA 92629, United States

Toll-free 866-375-8201
Tel 949-842-2344
Fax 949-248-9428
Email Us

http://southmountainyachts.com


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