I recently purchased a 52 ft sailing yacht with Mr. Graham as listing broker. The process has been a most pleasant experience, with Mr. Graham demonstrating absolute professionalism and sincere honesty during and after closing.
Not once during the procedure was anything misrepresented or biased in favor of either party, with Mr. Graham endlessly facilitating my quest for detailed information about the yacht in question.
His inventory appears to be limited to quality boats, and the "sales pitch" if you may call it that, consisted of making available to the involved parties honest information enabling an effective decision to purchase (or not). In hindsight, with several months of ownership resultant from the purchase, there have been no shocks - nothing has come to light that was not previously presented in a factual and thorough manner, and more significantly, no omissions have surfaced.
Mr. Graham has been the ideal broker with integrity I have rarely seen in any industry, never mind boat sales.
Please feel free to contact me through Billy Graham Yachts at any time should you wish to discuss this further.
A note of thanks is in order for defining what you refer to as 'Full Service Brokerage'. It has well exceeded our expectations. It has been two months since Nancy & I purchased the 4788 Bayliner, and it clearly would not have happened, had you not been managing the transaction. Your prompt response to our requests for additional information and follow-up, and the integrity and honesty of the answers was outstanding. Coupled with your knowledge about boating, gave us the confidence to go forward with the transaction.
What I wasn't expecting was the continued level of professional service and commitment that you've provided us on an ongoing basis. Residing in California, and managing the details since the purchase of the boat would have been taxing, at the very least. Your help in the delivery of the boat through US Customs, locating a marina, identifying instructors, facilitating repairs & maintenance, and just 'checking in' on the boat periodically have made this a most pleasant experience. Your advice and insight have been invaluable, and we truly appreciate your patience through this period of learning about this Bayliner.
In addition to becoming owners of a wonderful boat, we also have had the pleasure of appreciating what 'Full Service Brokerage' really means. Billy, thanks so much for all the help and support, well after the sale.
Every interaction has been a pleasure, and we'll look forward to the next one.
Best wishes in all your future endeavors.
In Feb/Mar 2002 we had the opportunity to come in contact with Mr. Billy Graham concerning our sailboat purchase requirements. We had been looking for approximately a year and been in touch we several yacht brokers and dealers.
Mr. Graham was the one of the few who I would highly recommend. His service, follow up and overall attitude is a reflection of his professional approach in helping and working with his customers.
We did eventually purchase our 42’ Maple Leaf sailboat from him and have been extremely happy with both the boat and the fashion in which the entire transaction was handled.
I would be happy to answer any questions and can be contacted through Billy Graham Yachts.
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